New on Planbrand?
Log in Planbrand
New on Planbrand?Log in Planbrand

Subprocessors

Planbrand.com Ltd Last updated 7 September 2026

These are every third party that may handle personal data on our behalf. UK GDPR Article 28(2) requires us to name them and to tell you before the list changes. We give 30 days' notice by email before adding or replacing one — see § 5 of the Data Processing Agreement.

If a supplier is not on this list, it does not have your data.

SupplierCountryWhat it doesWhat it can seeTransfer safeguard
Hetzner Online GmbH🇩🇪 Germany (EU)Hosts the application servers, the database, the file storage and the backups. This is where your data lives.All platform data, at rest on their hardwareEU/EEA — no transfer mechanism needed
Cloudflare, Inc.🇺🇸 USA (global edge network)DNS, TLS termination, CDN, protection against denial-of-service attacks.Traffic in transit, IP addresses, request metadataUK IDTA / EU SCCs
SupplierCountryWhat it doesWhat it can seeTransfer safeguard
Stripe Payments Europe Ltd / Stripe, Inc.🇮🇪 Ireland / 🇺🇸 USATakes subscription payments.Your billing name, email, address and card details — we never see the card numberUK IDTA / EU SCCs
Resend, Inc.🇺🇸 USADelivers transactional email — address verification, password reset, notifications — sent from info@planbrand.com.Recipient email address and the content of the messageUK IDTA / EU SCCs
SupplierCountryWhat it doesWhat it can seeTransfer safeguard
Google Ireland Ltd🇮🇪 Ireland / 🇺🇸 USAGoogle Analytics 4 and Tag Manager on our own website. Loads only if you consent to analytics cookies.Pages viewed on planbrand.com, approximate location, deviceUK IDTA / EU SCCs
Anthropic PBC🇺🇸 USAPowers the optional AI features. Off unless you enable them. Each workspace supplies its own API key, so the data goes under your own Anthropic account and terms, not ours.Only the text you submit to an AI featureUK IDTA / EU SCCs, plus your own agreement with Anthropic
Google LLC / Microsoft Corporation🇺🇸 USAIf you connect a Gmail or Outlook mailbox to send campaigns from your own address. Your choice, your account.The mail you send through your own mailboxYour existing relationship with them

Worth stating, because these are the ones people assume:

  • Object storage — self-hosted on our own Hetzner infrastructure, not a third-party service. Your files do not go to Amazon S3 or any equivalent.
  • Website analytics for your published sites — collected first-party and stored in our own database, not sent to any analytics company. Deliberately: sending your visitors' data to a separate company would make that company a subprocessor for every one of our customers, and there was never a technical reason to do it.
  • Fonts — served from our own servers. No request goes to Google Fonts, so no visitor IP address is disclosed by loading a typeface.
  • Advertising and tracking pixels — we run none.

Material changes are emailed to your account address 30 days before they take effect. To be notified of every change including minor ones, email info@planbrand.com and ask to be added to the subprocessor notification list.

Questions: info@planbrand.com · ICO registration ZB442643

Most advanced brand template you can customise.

131 Upper Richmond Rd, London SW15 2TLinfo@planbrand.com+44 7957 972031
Who we are
We brandWe dreamWe believeThe cost
Company
StoryPromiseCareersContact
Support
Let's chatData Processing AgreementSubprocessorsAcceptable Use Policy
© Planbrand. Built by Creatives, Designers and Engineers.
Privacy PolicyTerms & ConditionsSecurity