One inbox. Sorted by subject. Founder-led replies.
No chatbot. No ticket queue. One email address — hello@planbrand.com — sorted by subject. Founder-led replies inside two working days. London hours, Monday to Friday.
On every inbox. Founder reads urgent ones same-day.
Founder reads everything
sezay@planbrand.com — direct.
Two working days on hello@, support@, careers@ and press@. Urgent existing-brand issues via your AM are same-day. Sezay reads sezay@ daily and replies personally where it makes sense.